@or19937 Unfortunately, there is a very persistent, old school attitude amongst groomers and pet owners of "just get it done" in regards to dog grooming. This also gets compounded with a devaluation of our field and the work we do, creating really horrible customer attitudes and expectations.
Thankfully, I feel knowledge of animal welfare and best practices is increasing, in part due to the accessibility of the internet and social media. I think the tide will begin to tip in the favor of groomers who refuse to traumatize animals. We have Fear Free, chill protocol, and cooperative care gaining footing in these more humane care models, and they're also supported by vets.
Hopefully as time goes on, more groomers will band together and refuse to strong arm animals to complete a service, and they will refuse to serve clients who disrespect their time and put them in danger. I think this will also lend a bit more exclusivity and maturity to public perceptions of our work. We are trained and skilled professionals. We are capable of assessing the emotional and physical health of our clients and know when to stop or modify service. Our bodies and lives are important and do not need to be put in danger. Our time is valuable and customers will be on time for their appointments like anywhere else. It might take a few decades, but it will get there.