I have this customer that has gone to every single groomer except me, until a week ago. I followed everything on her dumb and degrading list to a T. It had things on there that were blatantly insulting like “trim tail” “trim body” etc. once I was done she said it was fantastic and she wants me again. In the clear so I thought, nay nay. She is coming in for a regroom today. Like she always does with the other groomers. It’s also after our 7 day grace period which was a f up on the receptionists end. I need some advice on how to deal with this client. I’m sure the other groomers her have had similar customers. Thanks all!