@proudwoman4 Have they called you to talk about the features you want on the van? When I did it, we had a long conversation about all the available features. I highly recommend the power inverter. They also talked to me about my previous grooming experience because they help you secure a loan for the van. The loan company wants to make sure you will be able to be successful enough to pay them back so they ask things like current regular clients and stuff. This will also help decide what you will owe as the down payment. The down payment will be paid when you pick up the van, minus the $1000 deposit.
Then you also will have to work with the graphics people. They have a bunch of like clip art and free image stuff you can pick from. I didn’t like any of it and ended up hiring someone to design my logo and art. You have to pick where everything goes on the van (logo, phone numbers, internet sites).
Once that is all done, you wait for the van to be ready! They’ll send you a lot of stuff in the mail, some of which needs to be mailed back immediately. They also sent some “start up” business tips.
When the van has an estimated ready date, they’ll call you and you will set a pick up time, or you can opt for delivery (which is very expensive). You’ll go and pick it up, they’ll walk you through the van and the parts, all the switches. Then it’s yours!
After you will have to deal with getting a license for the car. They mostly do it for you but you might have to pay more depending on your states licensing fees, or you might get a refund.