Okay so I hope this is the right subreddit
some backstory and context, I have three long haired dogs who are brushed daily by me, my mom and my brother. I know sometimes dogs are shaved because they had matts but none of my dogs did. I went in for a trim, showed them pictures and everything. They took my dogs and said they would call when they would be ready by 5:30-6:00 pm the latest so I waited til 5:44 pm and never received a call.. I figured I’d just give them a call and check up on them as I’m at work and have to ask to leave so I can go pick them up. They told me they were busy and would call when they were ready, I apologized for bothering them and waited a few more hours. It was then 10:00 pm with no call and I was getting worried because the groomers is attached to a vet clinic that closes at 10:00 pm so I drove up there to find out the groomers closed at 6:00pm and left my dogs in kennels with no water or anything. I managed to catch two vets as they were leaving and they let me in to get my dogs and they completely shaved them except for a little bit on their tails. when I went back the next day the manager offered me 3 free baths for the stress..
TLDR: groomers shaved my double coated dogs who are brushed daily and never called for pickup
should find a new groomer? And how can I make sure my dogs coats grow back right? Will it ruin their coats forever? I would greatly appreciate any grooming tips!
EDIT: I posted these in the comments but I think they got lost—
Before groom:
After groom:
Snow’s breed report:
some backstory and context, I have three long haired dogs who are brushed daily by me, my mom and my brother. I know sometimes dogs are shaved because they had matts but none of my dogs did. I went in for a trim, showed them pictures and everything. They took my dogs and said they would call when they would be ready by 5:30-6:00 pm the latest so I waited til 5:44 pm and never received a call.. I figured I’d just give them a call and check up on them as I’m at work and have to ask to leave so I can go pick them up. They told me they were busy and would call when they were ready, I apologized for bothering them and waited a few more hours. It was then 10:00 pm with no call and I was getting worried because the groomers is attached to a vet clinic that closes at 10:00 pm so I drove up there to find out the groomers closed at 6:00pm and left my dogs in kennels with no water or anything. I managed to catch two vets as they were leaving and they let me in to get my dogs and they completely shaved them except for a little bit on their tails. when I went back the next day the manager offered me 3 free baths for the stress..
TLDR: groomers shaved my double coated dogs who are brushed daily and never called for pickup
should find a new groomer? And how can I make sure my dogs coats grow back right? Will it ruin their coats forever? I would greatly appreciate any grooming tips!
EDIT: I posted these in the comments but I think they got lost—
Before groom:
After groom:
Snow’s breed report: