I recently changed jobs, and it feels like the way they run their grooming department is atrocious. Im gonna try and make this short and to the point. Also Id like to point out I dont exactly have the option to just "run and quit" right now.
Update
Yeah Im leaving. The conversation I had with them went right under the rug. This place is a dump. But Happy New Year everyone!
- The most annoying issue I have here is that they dont come get groomers to discuss haircut w clients. Then they say "oh just call them" if I mention to them to come get me.
- Their basic baths consist of a bath and towel dry. So they send dogs home soaking wet bc wtf is a towel going to do?? And also, isnt this a health hazard to the dog? Skin irritation, hot spots, odor, fungus, tightening of matts? Im not crazy right? This service shouldnt be conducted!
- They do same day bath appointments (that we dont get commission for bc it takes "10min") and do not inform groomers when theyve added on a bath (or nailtrim). Ive had upwards of 14 dogs in 1 shift, and the other groomer said there was a day she had 20. Again, this is not normal right??? The shops I worked at previously I got to choose how many dogs I did as long as I met the requirement.
- They let customers decide pickup times. There was a day I had 5 full grooms all due by 1(start time 9am), 2 nail trims due by 10am, and a basic bath (pyrenes) due at 2. Mind you we do not have bathers here. Shouldnt it be the groomers calling the owners and telling them when to pickup?? Not the other way around.
Update
Yeah Im leaving. The conversation I had with them went right under the rug. This place is a dump. But Happy New Year everyone!