Repeated Calls

[porto3]

@godswillservices Then when they finally do leave a voicemail for the first time after 30 phone calls they decide to have an attitude and I most certainly am not going to make calling you back a priority

 

[geoffrey300]

@godswillservices I keep my phone on silent while I'm working now

Gone are the days of corporate for me lol

 

[auwebber23]

@godswillservices I hate these people. We are literally a business. Would they do this to a doctors office or other appointment type business? How would they like it if we did this to them when they're not on time to pick up a pet? If we had availability that day, we'd be on phones. Just leave us alone.

 

[kyeshamblin]

@godswillservices If you can (doesn’t stop them from calling but will be less interruptive) turn the volume on the ring down so that when you don’t really hear it unless one of you is actually near it (while the Vm says something along the lines of we’re busy handling pets right now but will call back by the end of business day, during business hours or something like that) so unless you are in “reception” mode you won’t be bothered by it.

 

[macinstien]

@godswillservices Just have a message that's says the answering times and call back times. And the machine does not take messages. Use the caller ID to call any numbers back that called.

We had split shifts where I worked and this method worked for us.

 

[bigred78]

@godswillservices Our shop can only reach us through text

 

[sydneysteve]

@godswillservices Repeat calls within an 8 hour period will not be returned. Call, leave a detailed voice-mail. We will get back to you when our schedule allows.

 

[thankfullness]

@godswillservices Turn off the ringer! Especially if it's not your clients doing it.