I’ve been working at Petco since November. Was told I would go through grooming school in January. The only mentor in my district is going through a divorce and is indefinitely taking a hiatus, so I don’t have anyone to teach me. I’ve been a bather since and now I’m being told that even if there was a mentor my “productivity is too low” to be considered for grooming school.
Here are my issues with this:
1) Our store has the highest foot traffic in our district, but is located in the heart of a poor, crime ridden city. The salon suffers by having at least 1/3 of appointments a day get cancelled or turn out to be no-shows. And almost all of those are bath dogs. So, I’ll sometimes have 5-7 dogs on the books but only 1-2 show up.
2) I was told that because my productivity is low that I’m not getting online bookings because they go to more “productive” stylists.
3) We had a salon meeting where everyone was told to book bath dogs that call into the salon under me so I can be considered for grooming school. No one has done this and my manager is just like![Woman shrugging: light skin tone :woman_shrugging_tone1: 🤷🏻♀️](https://cdn.jsdelivr.net/joypixels/assets/8.0/png/unicode/64/1f937-1f3fb-2640.png)
4) There’s one specific stylist who lies, takes dogs, moves appointments to her schedule, and has been a problem for every single stylist in the salon. She has been “talked to” but there are no real consequences and she continues to behave that way.
I had a 1:1 meeting with my manager where she explained I needed to start cold calling lapsed clients and ask them to schedule to get my productivity up, but I never signed up to be a salesman. Never. I understand there is some degree of networking in this job, but I was told when I was hired that I would be going to grooming school after a trial period of bathing, not that I would have to call people who are 66% likely going to cancel or not show up for their appointments and beg them to come into the store so I can bathe their dogs. If I wanted a job like that I would have been a car salesman.
I’d it worth it to stay and go through their grooming school? Because honestly I don’t think it is when I have people not coming in, a girl taking all my bath dogs and nail trims with no consequence, and a computer system that only gives productive stylists appointments. Would a grooming school be a better choice for me?
Here are my issues with this:
1) Our store has the highest foot traffic in our district, but is located in the heart of a poor, crime ridden city. The salon suffers by having at least 1/3 of appointments a day get cancelled or turn out to be no-shows. And almost all of those are bath dogs. So, I’ll sometimes have 5-7 dogs on the books but only 1-2 show up.
2) I was told that because my productivity is low that I’m not getting online bookings because they go to more “productive” stylists.
3) We had a salon meeting where everyone was told to book bath dogs that call into the salon under me so I can be considered for grooming school. No one has done this and my manager is just like
![Woman shrugging: light skin tone :woman_shrugging_tone1: 🤷🏻♀️](https://cdn.jsdelivr.net/joypixels/assets/8.0/png/unicode/64/1f937-1f3fb-2640.png)
4) There’s one specific stylist who lies, takes dogs, moves appointments to her schedule, and has been a problem for every single stylist in the salon. She has been “talked to” but there are no real consequences and she continues to behave that way.
I had a 1:1 meeting with my manager where she explained I needed to start cold calling lapsed clients and ask them to schedule to get my productivity up, but I never signed up to be a salesman. Never. I understand there is some degree of networking in this job, but I was told when I was hired that I would be going to grooming school after a trial period of bathing, not that I would have to call people who are 66% likely going to cancel or not show up for their appointments and beg them to come into the store so I can bathe their dogs. If I wanted a job like that I would have been a car salesman.
I’d it worth it to stay and go through their grooming school? Because honestly I don’t think it is when I have people not coming in, a girl taking all my bath dogs and nail trims with no consequence, and a computer system that only gives productive stylists appointments. Would a grooming school be a better choice for me?