@svjoyner I had one once where a doodle came in for a bath and there was considerable matting on the bum/legs and the inner thighs were pelted. I knew I could get a 3 through it. The guy who brought her in was super sweet so the bather asked if I would take her… I had enough time for another dog, just a smaller one. I knew it would put me behind but idk for some reason I decided to do this favour.
The guy was so happy, we went over the haircut and he showed me pictures of teddy bear heads. Yep, no problem, the dog has great face hair for it.
I do a super cute haircut on this dog and it puts me an hour behind all day. Guy picks her up and loves it, thanks me profusely again. I show him there was a foxtail embedded under her thigh mats as well! I’m stressed about my day but satisfied with a job well done.
Later a woman calls and screams at a manager because I butchered her dog. How DARE we not call her and ask her? She did not want her dog shaved, etc… well, the file was under her husbands name, with only one phone number. Her husbands. We had no idea she even existed. Of course she immediately gets a refund. She still shows up several times over the next few days and parades this dog in front of various store managers for some reason, demanding they validate how ruined it is. No idea what she even wants.
No good deed goes unpunished. By the time that dog got an appointment a month from then it would’ve been a 7 or a 10. Should’ve let that happen I guess?