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@rls muzzling can stress dogs out if they've never worn one, i would look into muzzle training at home so they don’t associate it with a bad experience!

@danial i absolutely LOVE reassurance that you care more about the dog's safety and health than getting a perfect groom. i’m always nervous when a dog won't let me do something because some owners want me to put their dog through so much stress just to make the groom look slightly cleaner😭

@colamex honestly this is better than thinking a dog that Does need a haircut Doesn't need to be groomed at all

@heaven91 oh good! i hope she feels better soon and you get a refund

@heaven91 i thought MAYBE you were being dramatic when i read she was matted, cause like, matting pulls on the skin and can irritate it a little. some redness is normal. after looking at the pictures tho, nope. not normal. a hot blade could cause some redness, but this looks like full on scrapes...