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@rtubbs I won't demat a dog if it's going to take me more than 15, maybe 20 minutes. No one in my salon will, really. Maybe a half hour for a couple whose demat technique works more slowly than mine does (mine involves heavy use of my thinners most of the time). If people try to argue, they're...

@fancyface That's awesome they worked with you! We're a corporate salon, but we do the same thing with dogs that are too scared at first, and we don't charge. We love it when a pet parent is willing to do that sort of work with us for their dog, too!

@beta2 Dogs later than maybe 20-30 minutes, depending on how busy I am (we have a required 15 minute grace period) get worked in around the dogs that arrive on time. If it takes 5-6 hours for them to get out, it takes 5-6 hours. Show up on time next time. I tell them that at drop off if that's...

@ahmed360 That's... actually a really really good idea. I'll have to remember that one.

@ahmed360 Yeah, my client has 2 Shih Tzus that come in together and an Old English Sheepdog (that is a demon for being brushed). The OES usually draws attention-- whether because of the breed or because she constantly looks like she's trying to eat me if my brush is out is up for debate lol...

@ahmed360 I have a small handful of regulars that can pretty much wander in whenever up to a certain time and I'll still take them because 1, I've been doing them every month or 6 weeks for years, 2, they tip well and treat me well, and 3, they don't care when I get the dog out unless it's a...