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@4606 The guy and his wife aren’t my clients and as far as I know their groomer ghosted them and they haven’t called back since. The lady yesterday, I called back and had a very passive aggressive intro with her and after a 30-minute conversation realized she has crippling anxiety (it was bad...

@louiesmith28 Yeah, I use a google number and make it clear to all my clients that it’s the most efficient way to get a hold of me. Most of them get it. The shop phone, though, continuously rings and there’s no way to turn the ringer off.

@chris_1989 I have a woman with a very old dog who she has brought in 4 times in a row with mats in his little ears, he can barely stand still for a normal quick haircut, he’s mostly deaf AND blind, he’s tired of me brushing out his ear mats… I have informed her every single time that “there...

@jerlvster Try putting a shirt on her. I’m 90% sure it’s the fact that her tail is touching her. I’ve seen it so many times and have had countless dogs freak out the second the hair on the backend is removed and their tail touches that skin.

rant Is anyone else getting these out of control pet parents? I had a lady call six times in 45-minutes yesterday, I’ve had someone else (and his wife) call fifteen times one Saturday a couple weeks ago and three times the next day. I have people calling back-to-back consistently lately or...

@johnbiggs I know it sounds unbelievable and crazy, HER TAIL IS SCARING HER; she has never been able to feel her tail before and now that she’s naked, she can. She’s okay, she’ll get used to it. It just tickles and startles, especially if she’s already a timid baby.

@sonny9313 I frequently ask “where’s your butthole” and the reason for asking varies

@unshakeablefaith My best friend is in the process of getting one. It’ll be here at the end of the month. She said it was $80k

@kimbarcelo25 It sounds to me like the groomer needs to stop blow drying him. There’s two options, mostly depending on his hair type, they can either do the haircut before the bath and then let him air dry and clean up after (this is mostly only a good idea if you get him short, and it does...