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@heaven91 i’m really sorry. now you know and i would explain and show the next groomer you have what happened so he/she knows where you are coming from

@heaven91 i gasped and said “oh my god.” you’re not overreacting at all. i’ve seen pretty shitty grooms but never this. this is just fuckin awful

@trivox not blaming you at all. i’m sure he’s a wonderful owner. there are some great doodles i do. but they’re rare lol

@trivox most people bring them in matted, say they “brush them,” but they only brush the top of the coat. not down to the skin. or just use a brush and not a comb to tackle mats that might’ve been skimmed over by the brush. had a lady today who said her dog was “frizzy.” ma’am, your dog needs to...